Privacy Policy

We collect personal information you voluntarily submit, including your full name, shipping and billing address, email address, phone number, order history, sizing preferences, and payment billing information. We also automatically collect non-personal data such as IP address, browser type, device information, website navigation, and page view data.

Information comes directly from you when you place an order, create an account, subscribe to our newsletter, send us support messages, or visit our website. We may also receive limited data from our secure payment processors and shipping partners for order fulfillment purposes.

We use your personal data to process and ship your orders, send order confirmations and tracking updates, answer customer support requests, prevent fraud, improve our website and product selection, send optional marketing emails, and comply with legal requirements. We only use your information for the purposes stated here.

We do not sell your personal information. We may share necessary data only with trusted third parties who help us operate: payment processors, shipping carriers (UPS), email service providers, and IT service providers. These parties are contractually required to protect your data and cannot use it for their own marketing. We may disclose information when required by law, court order, or to protect our rights and safety.

We use industry-standard encryption and secure hosting to protect your personal data. No online transmission is completely risk-free, but we take reasonable safeguards. We retain your order and contact records as long as needed to fulfill orders, handle returns, resolve disputes, and meet tax and legal recordkeeping requirements. After the required retention period, your data will be securely removed or anonymized.

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies separately.

You have the right to request access to your personal data, request correction of inaccurate information, request deletion of your personal data, opt out of marketing emails, and restrict certain data processing. Submit your request via our contact email. We will verify your identity before processing your request.

Our website and products are intended for adult shoppers. We do not knowingly collect personal information from children under 13 years old. If you believe we have collected information from a child, please contact us right away and we will delete it.

We use cookies to remember your cart items, recognize returning visitors, analyze website traffic, and improve your shopping experience. You may adjust your browser settings to block or delete cookies, but this may affect website functions such as checkout.

We may update this Privacy Policy occasionally. When changes are made, we will revise the effective date and post the updated version on our policy page. Continued use of our website after updates means you accept the revised policy.

Store Name: Ms Anne's Address: 2635 W Manchester Blvd, Inglewood, CA 90305, United States Phone: (310)738-9528 Email: info@msannes.com Opening Hours: (Eastern Time) Monday - Sunday: 11 AM–8 PM Response Time: We respond within 24 hours.